Customer Service


All of the information in this website is just our opinion that we have formulated from our own personal experience and what we have studied and researched. It is not medical advice and should not be used for “self-doctoring”. Our goal is to talk about health and not disease. We don’t diagnose disease from symptoms other than to note that all symptoms are signals from the body saying “HELP”. Since we are not licensed health care practitioners, we do not diagnose, prescribe, cure, or treat any disease. If you think you have a health problem that needs attention go to your doctor for professional advice. Before making any change in your diet or lifestyle and before you begin anything new, discuss it with your doctor.

We are not medical doctors, nutritionists, or dietitians, therefore we are not qualified nor do we engage in the diagnosis of disease or the “prescribing” of any health programs as a cure or treatment for disease. We do however believe that when you fulfill the physical God given needs and requirements of the body, it has the God given ability to rebuild and heal. It is not our role to take the responsibility for your health. It is our role to TEACH and ENCOURAGE others to take responsibility for their own health by: Seeking the Lord’s guidance, Educating yourself as much as possible and using intuitive awareness, and consulting with a health care professional who is knowledgeable in what the body needs to maintain health or regain health if that is your desire.

We offer the information on this site with honest intent but with no promise of accuracy. Others may interpret the “facts” differently and come to a different conclusion then we did. Do your own research including talking to a licensed health care provider and come to your own conclusions and adjust your lifestyle accordingly, if that feels good to you.

All content on this site is for educational purposes only and is protected by Free Speech. The information on this site is not intended to replace professional advice. We assume no responsibility for the use or misuse of any of this information. Our opinion on something is not a recommendation for you to make a change in your life without a medical professionals opinion.

With that being said – enjoy your journey of health and vitality !!!

Workshops and Retreats

Due to the nature of the offerings here, all sales are final. Deposits and or full payments are nonrefundable and nontransferable. If you make a deposit for a workshop or retreat and do not submit written notice that you are no longer able to attend, after the final payment due date, you are required to pay the full amount regardless.

If an event is cancelled by us or one of the facilities we are in agreement with, you will receive a complete (100%) refund.

This is true for all workshops, retreats or events offered by Cass Phelps and We value you, and this policy is to keep our costs down so we do not have to build a “buffer’ into the workshops; making everyone pay for others who cancel after we have already paid for the costs.For example, renting the locations, travel to and from the events, higher staff etc...Thank you!

Privacy & Security

Your purchases are completely secure through our encrypted system. All your information is kept private and is never used for anything other than your account and communications. We do not sell or lend our contact-information databases to ANYONE. 

About Tele-Series and BioTune MP3 Downloads

All BioTune downloads include the entire contents, including the art work, like the original CD. Each MP3 file has been individually re-mastered and encoded for the highest quality sound reproduction.

BioTune uses the standard highest quality MP3 format, so our digital files will play on virtually any computer or portable audio player, including iPods.

For your convenience, titles with more than one track are stored with each track in a separate MP3 file. All tracks and listening instructions are then "wrapped" in a single ZIP file for easy downloading. Because of the size of these files,  we recommend only users with access to a broadband Internet connection purchase MP3 downloads. Download files average around 80MB in size; two CD sets are typically around 160MB, a 4 program series is around 320MB. 

After checkout, you will be provided with a link to download your purchase. 

Before you download, be sure you are familiar with your own computer set up and requirements as each computer setting is different and has different download procedures. 

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